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Sun 23 July 2017

        

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Web Hosting Billing FAQ's

Need answers to questions before you sign up? Read our FAQ sections for information about our services, if you are a member of SunbizHosting then you can also Login to the Support Section for additional help and resources.

Below are the Billing frequently asked questions. simply click a question to see the answer or scroll down the page. Please use the navigation links on the left pane to view FAQ's for other sections.

Billing FAQ's
Q. What if I want to cancel my Hosting with you
Q. Will I get my remaining money back if I cancel my account
Q. Can I change my payment options from Paypal to Credit Card
Q. How do I update my contact information on my account

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Q. What if I want to cancel my Hosting with you?

A. We would be sorry to have you leave us but you can cancel your Hosting with us at any time.

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Q. Will I get my remaining money back if I cancel my account?

A. If you are on a monthly payment option then you will receive a rebate for the remainder of that month as long as you have not used all or most of your Web Hosting Plans Bandwidth for that month. If you are on a yearly Web Hosting Plan then you will receive a rebate for the remaining months of your Hosting Plan.

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Q. Can I change my payment options from Paypal to Credit Card?

A. We will be accepting all major credits cards very soon, once this is in place Please contact billing@sunwebhosting.co.uk there is no charge for changing payment options.

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Q. How do I update my contact information on my account?

A. To update your information, insert a trouble ticket or e-mail Billing with your new information. Be sure to include your old information with your e-mail or in your trouble ticket. The e-mail address for Billing is billing@sunbizhosting.co.uk

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